General conditions



The period of validity of the general contracting conditions will be the time they remain published on the website, and will refer to the service contracted at the time these conditions were available.

The acceptance of these general contracting conditions by the client will be an essential requirement in order to formalize any contractual relationship between the client and

The term of the following general conditions has been drafted with the aim of carefully complying with current legislation. However, in case of doubt or indeterminacy, the mandatory rules provided for in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, will prevail; Law 7/1996 of January 15 on the Regulation of Retail Trade; Law 56/2007 of December 28 on Measures to Promote the Information Society; Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users; and any other provisions that may be applicable.


On the one hand, MªMercedes Ruiz Murillo, owner of the website with NIF. 25105771-Y and with tax address at Calle Montserrat, 42, 29014, Málaga.

On the other hand, the client, whose data is what has been entered by him in the registration form. All the data included in the aforementioned form have been entered directly by him, so the responsibility for their authenticity corresponds, directly and exclusively, to the client.


Through acceptance of these general conditions, any order placed at is subject to these general conditions of sale. Having placed an order, the client acknowledges having read, understood and accepted them without reservation, and is requires payment of the price indicated at the time of purchase.


The client is solely responsible for the veracity of the data entered by him in the forms, and accepts the obligation to provide true, accurate and complete data about his identity, as requested in the registration form, and for updating them if applicable. In order to register, it is essential to be of legal age, in accordance with Spanish legislation. If the client provides any false, inaccurate or incomplete information, or if has knowledge or sufficient reason to suspect that said information is false, inaccurate or incomplete, he or she will have the right to deny access and present or future use of the information. Web page.


Prior to purchasing some of the products, the customer must register on the website , accepting the legal notice and the corresponding privacy policy. Personal data must be indicated exactly to avoid errors or incidents in the shipping of the products. The items you wish to purchase must be selected and added to the shopping cart by clicking on the corresponding icon. The prices and characteristics of the products, all of them original and purchased through official invoice, are indicated on the screen and include VAT and shipping costs, and will be current at all times, except for typographical errors. Once the purchase order has been completed, and before shipping the order, a summary will be presented identifying the item purchased, its total price (VAT AND TRANSPORTATION INCLUDED) and the shipping information. Purchases will be paid by bank transfer. Once the transaction is confirmed, it will be communicated through the website or email. Once the order has been placed by the customer, they will receive an email confirming their order. reserves the right to reject the order based on verification of product availability, unfeasible transportation or other details concerning the client that could lead to non-acceptance of the order.


Payment can be made with both credit and debit cards. The card will be charged at the time of order confirmation. Likewise, payment can be made by bank transfer. In this case, the order will not be shipped until it has been fully effective and received in the bank account. Knowing that generally national bank transfers usually take 24 business hours, sometimes even taking 48 hours. Orders placed by bank transfer will have an expiration date of 3 consecutive days. After this, if said transfer is not made for the amount of the order, it will be cancelled.

We accept orders at any time, 24 hours a day, every day of the week. reserves the right to hold any order for security reasons, and affected customers will be informed, and also reserves the right to cancel an order if it is deemed that shipping and billing information cannot be verified. Nor will we be responsible for delays in delivery of the contracted product resulting from the lack of authorization from the bank.


The prices applicable to the products and shipping costs are those that appear on the website , corresponding to the day the order is placed. The price includes all indirect taxes already included. , following its policy of ALWAYS STABLE PRICES, undertakes to make every effort to maintain these prices, and reserves the right to modify them without prior notice, communicating this to the customer at the time of placing the order, in in which case said modification will be duly visible on the website.


The photographs, graphics and descriptions of the products for sale are merely indicative, so does not guarantee the complete accuracy of the information and graphics of the products that appear on the website, therefore which may undergo modifications in terms of specifications, colors, designs or labeling, referring, in any case, to the examination and verification that the client must carry out once the order is received.


Orders will be placed through the instructions contained on the website , to place your order, the customer must follow the instructions indicated on the page and fill out the order form shown. The products offered on the website will only be sent to Spain (Peninsula and Balearic Islands), Portugal (Azores and Madeira not), Germany, France, Holland, Italy, Austria, Belgium, Luxembourg.MAXIMUM WEIGHT PER SHIPPING 50 KG.

No shipments will be made outside the mentioned delivery area.”


Orders will be shipped from Monday to Friday on business days only. If you place the order online on Fridays or the day before a holiday after 4:00 p.m., it will be prepared the next business day after the weekend or holiday.

Delivery time is 3 to 5 business days.
Products whose deliveries require different deadlines will reflect this particularity in their description. “The product will only be sent once payment for it has been received.

In the event of force majeure that prevents or delays the shipment of the order, it must be indicated in writing to the client with the proposal of a new delivery date for the order, without any liability arising for

Cases of force majeure must be understood as any that prevent the delivery of the order due to causes beyond the control of any of the parties, by way of explanation but not limitation, strikes, war, flood or other natural disaster, lack or impossibility of supply of materials.

Deliveries will be made to the address provided by the client at the time of registration and will come with packaging for shipping. It will be possible to request the option of gift wrapping upon customer request. All deliveries must be signed upon receipt, once signed, the merchandise is the responsibility of the customer. Deliveries are not made to post office boxes.

To avoid delivery incidents (wrong addresses, inability to find someone at home), it is mandatory and essential to correctly complete the corresponding form, and it is mandatory to fill out the section related to the landline or mobile phone, and contact email.

A delivery attempt is made three times, at no additional cost, otherwise it will cost €2.50.


The customer may cancel, without any charge and without providing any reason, the order for any product, as long as the order has not been shipped. Please note that orders are shipped on the first business day after the purchase. To cancel, contact, using the contact form. If the order has already left our establishment, it cannot be canceled. However, you can return your order once you have received it, in accordance with the following return conditions:

Withdrawal and changes: Consult the RIGHT OF WITHDRAWAL page.


Depending on the geographical location, shipping costs are established, which will be shown to you when you add the product to your shopping cart. We use the services of ONTIME.

13. WARRANTIES AND RESPONSIBILITY guarantees that its website is technically prepared for the sale of products. Exclusion of guarantees and liability, reserves the right to interrupt access to its website, as well as the provision of any or all of the content provided through it at any time and without prior notice. notice, whether for technical, security, control, maintenance reasons or for any failure in telecommunications or electrical supply networks. will not be responsible in the event of service failures, malfunctions or any other cause that it does not have direct control over or that has its origin in malicious or negligent actions of the user or due to force majeure or attributable causes. To thirds. has no responsibility whatsoever for information, images of any kind and links published on its website from third parties, and does not assume any guarantee regarding the veracity and accuracy of the information made available to users.


These general conditions are governed by Spanish law and the national regulations and regulations of the Autonomous Community of Andalusia in force regarding the protection of consumers and users. All clients and users of are informed that there is a Complaints and Claims Sheet at their disposal in our commercial establishment located at Calle Montserrat, 42, 29014, Málaga.

The parties involved undertake to amicably resolve any differences that may arise regarding these general conditions. In the event that an amicable solution is not possible, and a judicial dispute is appropriate, both parties agree, expressly waiving any other jurisdiction that may correspond to them, to submit to the jurisdiction and competence of the Courts of Malaga.